Customer policy
Foreground Furniture pieces are made to order. Please review the policy below before placing an order.
If a piece isn't right for your space, you can return it within 15 days of delivery. If it arrives damaged or doesn't meet our workmanship standards, we'll repair, replace, or refund it - that coverage isn't limited by the 15-day window.
Payment is fully refundable if you cancel before materials are ordered for your piece. Once materials are ordered, production has started and the order can't be canceled.
Visible damage must be reported within 48 hours of shipping delivery or pickup, with photos when possible, so we can review an appropriate repair or replacement.
Workmanship is covered for one year from shipping delivery or pickup. Natural wood variation, normal wear, misuse, moisture damage, and installation or modifications by others are not workmanship defects.
Contact us at foregroundfurniture@gmail.com.